Thursday, January 31, 2013

Select Board Picks New Town Manager

On Monday, January 28, the Longmeadow Select Board met at the Longmeadow Fire Station to choose a new Town Manager amongst three candidate finalists- Edward Del Rubio, Kevin O'Donnell and Stephen Crane.  Public interviews were held last Thursday, January 24 and these interviews are available for viewing on the LCTV website.

I watched the three interviews last week and felt that Stephen Crane was the #1 candidate and would be a great addition to the town despite having limited managerial experience with Massachusetts municipal government.

Below is a short video clip (20 minutes, courtesy of LCTV) of the SB deliberations in which Stephen Crane was selected and a motion was approved to extend a conditional offer of employment to him.  As of today, a contract offer has been offered to Mr. Crane and the SB will meet later today at 5 PM in executive session to discuss this contract.


Below is a chart showing the initial polling of choices by SB members.


It's worth watching the short video to see how Stephen Crane was selected.

Mr. Santaniello clearly did not support the selection of Mr. Crane and made comments that Mr. Crane was not qualified to be Longmeadow's next TM because of his lack of experience.  These public comments were made even though the "super majority" vote of 4:1 was assured when Mr. Gold's shifted his support to Mr. Crane.

Let's hope that the contract negotiations go well and that Mr. Stephen Crane becomes our new Town Manager and he gets strong support by all Select Board members including the Chairman.

Tuesday, January 22, 2013

Understanding Property Assessments

Longmeadow property taxes showed significant back-to-back increases of 5.8% in FY12 and 6.1% in FY13 in large part due to the impact of financing for the new high school (see earlier Buzz post for details).  Every year there are Longmeadow property owners who challenge their property assessments in order to receive an tax abatement  

In FY12 there were 162 abatement applications filed and 63 were granted.

Given the difficult real estate market during the past couple of years during which 50% or more of the homes that were sold were at prices less than the "official" assessed value (see chart from Real Estate Buzz blog), more assessment challenges are likely to come.  

The deadline for payment of FY13- 3Q property taxes and filing FY13 abatements is February 1.
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Earlier this month I spent some time with Robert Leclair, Principal Assessor for the Town of Longmeadow in order to better understand how individual property assessments are determined.  What I heard was a systematic approach to the development of assessment values for over 5400 residential properties in town.

According Mr. Leclair individual property assessments should reflect the fair market value that a motivated buyer will pay for a property.  The latest property assessments which were posted on the Vision Appraisal website in mid-December 2012 are for the current fiscal year (FY2013) and represent home values as of January 1, 2012.  However, there are many property owners in town who claim that their property assessment is too high and does not represent "fair market value".

Click here to view a FY12/FY13 Property Assessment + Property Tax comparison for all Longmeadow properties (residential + commercial) for both FY12 and FY13.  This pdf document is full text searchable and could prove very useful in filing an abatement for property taxes request.
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Below is an outline of how the system for assessing property values in town is configured.  First of all, there are two components that make up the Total Assessment- 1. Land  + 2. Improvements.

Land Assessment
Let's consider the land portion of the Total Assessment.  Below in Figure 1 is a map of Longmeadow outlining 6 different land zones.
Figure 1- Land Zones- Longmeadow, MA
[click to enlarge]


Land in each zone (4-9) is assessed a different value ($/ft2).  In addition, larger lots are assessed a smaller value ($/ft2) vs. smaller lots as shown in Figure 2 below.

Figure 2- Assessed Land Values (Zones 4-9)
[click to enlarge]

Using the charts in Figures 1 and 2, a homeowner should be able to determine the land value of their property.  I found that the Land assessment can range from 30-70% of the Total Assessment.  It's interesting to note that a house situated on 15,000 sq ft land in zone 4 will be assessed a land value of ~$120K while a similar house on the same size lot in zone 9 will be assessed ~$280K- a difference in FY2013 taxes of  $3450.

There are database adjustments in the Land Assessment for individual properties.  For example, property lots that are adjacent to lower tier sections of town may be adjusted downward given specifics- (e.g., corner lot located on busy street).

One interesting sidebar on this Land Assessment value....
How about the impact of the corner lot zoning restrictions regarding property use and fencing (see recent Buzz post on this subject?


Should corner lot property owners be entitled to land abatements?
The current activity by the Planning Board and Zoning Board of Appeals to resolve this zoning bylaw may directly affect the number of abatements applications that will be filed next January.
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Improvements
This part of the Total Assessment estimates the value of the house structure.

A major portion of this part of the Total Assessment is the size and number of rooms as well as the condition of the house.  It should be noted that the dimensions for the house footprint are outside wall measurements.  Updates to the kitchen, bathrooms, room additions including finished basement, etc. increase the Improvements portion of the Total Assessment.  Central air conditioning, in-ground pool and other outdoor structures (shed) increase the Improvements value.

It's interesting that landscaping is not a factor in determining assessed value even though it is definitely a factor for determining fair market value.
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There is a process for a systematic review of the Total Assessment for each residential property as follows:
  1. Every year: All of the information in the database is reviewed and evaluated based upon recent home sales.
  2. Every three years (triennial):  There is a state level review of the data.
  3. Every 10 years- There is a measure and list evaluation which involves a visit.  This year starting in April and continuing until September all properties in town will be inspected and details compared to the property record.  Any discrepancies will be corrected and take effect in December 2014.
A visit to Assessor's Office at Town Hall (2nd floor) to obtain a copy of your "property record" is worthwhile to ensure that all of the details are correct.  Any identified errors (room sizes, etc.) may be sufficient cause to file an abatement for a reduction in property taxes.

Monday, January 21, 2013

Longmeadow on the Web

  
  1. Are you a Longmeadow town resident who is constantly having difficulties finding out what is happening in town? 
  2. Do you have frustrations using the "official" town website?

Check out the new "gathering place" on the web for Longmeadow residents at www.LongmeadowOnTheWeb.org


Friday, January 18, 2013

What's happening with corner lots?

I attended the Fall Special Town Meeting on October 23 with two warrant articles dealing with changes in a section of the Town Bylaws involving corner lots.  One of the articles (#13) was "tabled" at the last minute but a second warrant article (via citizen's petition) dealing with corner lots was considered by the town meeting.  Warrant article #14 was defeated after some intense heated discussion as well as strong opposition to the proposed bylaw change by the chairmen of the Planning Board (PB) and Zoning Board of Appeals (ZBA) (see Reminder Publication article by Chris Maza for additional details).

At the end of this STM Walter Gunn, chairman of the Planning Board (PB) promised to advance some changes in the zoning bylaws governing corner lots to provide some relief for homowners.  My wife and I left the town meeting totally confused about the issues relating to corner lots.

It should be noted that the CORNER LOT issues described below do not apply to fencing and structure changes that occurred prior to 2003 when the bylaw was changed.
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On January 9, the PB and the ZBA held a public hearing at the Longmeadow Community House to obtain feedback from town residents regarding the limitations of property use and allowed fencing with corner lots as defined by the current zoning bylaws.  In attendance was Walter Gunn, PB Chairman, David Lavenburg, ZBA Chairman and Paul Healy- Longmeadow Building Inspector.  Paul Santaniello, Select Board Chairman moderated the hearing. I attended the meeting to get a better understanding of the controversy.

Figure 1- Public Hearing- 1/09/13
 At this public hearing two diagrams were handed out to explain the issue regarding corner lots.  I have color coded these drawings for easier review and they are shown below...
Figure 2- Fencing Regulations- Standard Lot
[click to enlarge]


Figure 3- Corner Lot Description
[c
lick to enlarge]


For the majority of residential properties in Longmeadow, the REAR YARD is directly behind the HOUSE (see Figure 2 above).  SIDE YARD and FRONT YARD descriptions/ definitions are as expected and easily understood. 

For owners of CORNER LOTS, the REAR YARD is not directly behind the house and is uniquely positioned as shown in Figure 3 above.

Allowed fencing and permitted uses for each designated area with corner lots are the sections of the zoning bylaw where the major issues arise.
  1. For example, you are not permitted to build a shed or erect a playscape or pool in a SIDE YARD.  For CORNER LOT owners, this represents a strange predicament given the locations of their two SIDE YARDS.  In addition, if the house is situated somewhat differently from shown in Figure 3, the designated REAR YARD may be too small or without sufficient setback from the property line to allow construction of a desired structure.
  2. Furthermore, fencing height for SIDE YARDS is limited to 4 feet. 
Figure 4- Dr. Dennis Gordan's Infamous Fence
[click to enlarge]

A number of homeowners who had recently moved into town and attended this meeting were unaware of the above described restrictions for CORNER LOTS and expressed disappointment when they found out about restrictions on the use and allowed fencing for their property.

Mr. Gunn felt that the Longmeadow Zoning Bylaws require a major revision, particularly the sections dealing with CORNER LOTS.  Town residents in attendance as well as both chairmen (PB + ZBA) agreed that one possibility was to allow one of the SIDE YARDS to be designated by the homeowner as the REAR YARD on a CORNER LOT.

According to Mr. Gunn the agenda for the next meeting of the Planning Board on February 6 will include a discussion of corner lot zoning changes.  Mr. Gunn hopes to be able to propose a change in Zoning Bylaws covering CORNER LOTS at the May Annual Town Meeting.

Wednesday, January 9, 2013

Longmeadow Adult Center Needs a Full Time Director

Update

An employment ad for the Longmeadow Director of Adult Services was posted earlier this week on the Town website. While the ad describes it as a "full time" position, the current position is budgeted at 30 hours/ week.  The Longmeadow Select Board should consider increasing the hours and salary of this position to be comparable to surrounding towns to show their commitment to a rapidly increasing segment of our population.  The ad states that this Director position will be under the general supervision of the town manager- hopefully, that means that this position is a participating member of the TM's staff.
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The following was submitted for posting on the LongmeadowBuzz ...
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Let your voice be heard! Be an advocate; be proactive, not reactive.

As a former member of the Longmeadow Council on Aging Board of Directors, I am very familiar with the population that is served at the Adult Center, all the services and programs provided including lunches and Meals on Wheels, and the need for a continuum of care for our senior citizens. Our senior population is the fastest growing segment of not only our town’s population but the country as a whole and its projected growth is even more substantial.

That being said, I would like to emphasize the need for a “full time” director; this is not a part time position. The Adult Center should be opened at a minimum the “typical” hours of the other town departments. The population that is served are senior citizens and not school children. Therefore the hours of 9 to 3 are unacceptable and inadequate for the population of the town. This is no longer “a mother’s hours” job.

Let me share with you the following information as a comparison:


And by the way, the town of Longmeadow is presently the ONLY town other than the little town of Hampden who does not have what would be considered a full time director and furthermore whose Council on Aging has no staff positions that are full time.

The Senior population, especially in today’s economy, needs a facility that is open to them with more hours and serviced by at least one full time staff member – which should be the new director.  May I suggest that the town hire a full time person (probably at a lesser wage than the former 25+ year employee) and expand the hours of operation at the Adult Center. That would be the ideal scenario. After all, if you are going to pay health benefits for a 30 hour employee, you might as well reap the rewards – 40 hours’ worth of work! In essence, if you replace a 30 hour person with a 40 hour person at the same or lesser wage level, you increase the productivity by 25% but you do not increase your costs. There would be absolutely no impact on the budget. That’s a win win situation. Good for the Town and good for the Seniors.

I suggest that all of us who are in favor of a Senior Center (our Adult Center) that is open 40 hours a week with a full time Director please call our Acting Town Manager, Barry DelCastilho at (413) 565-4110 and tell him so.

You can contact our Select Board at that same phone number as well. The following is a list of their email addresses:
Barry Castilho, Town Manager- bdelcastilho@longmeadow.org
Paul Santaniello, Select Board Chair, psantaniello@longmeadow.org
Mark Gold, SB member, mgold@longmeadow.org
Mark Barowsky, SB member, mbarowsky@longmeadow.org
Richard Foster, SB member, rfoster@longmeadow.org
Marie Angelides, SB member, mangelides@longmeadow.org

Let your voice be heard!  Be an advocate; be proactive, not reactive. 

Diane B. Nadeau
41 Shaker Road
Longmeadow, MA 01106

Friday, December 21, 2012

Is America Great?


In case you missed it, here is Alex Grant's article Is America Great? that appeared in the December 20th edition of the Longmeadow News (with permission of the author and thanks to the Longmeadow News). It reflects sentiments that many of us have after last week's tragedy.
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In the wake of the Newtown shootings, I am beginning to wonder, for the first time in my life, whether America can be a great country.  In my lifespan, we have endured the tragedy of Vietnam, the shame of Watergate, the prospect of nuclear annihilation by the Soviet Union, the shock of the 9/11 attacks, and three wars in the Middle East.  Through it all, I have remained steadfast that we are, as our Puritan forebear John Winthrop said, a "city upon a hill."  I have read the story of our nation as the history of a people called to a higher purpose, as expressed in the Mayflower Compact, the Constitution, and in our current form of government.

American courage and ingenuity, displayed for generations, from the War of Independence to World War II to the Cold War, have been placed in service to the rest of the world and to ourselves.  I have always thought that the arc of our history bends upward, and it lends credence to the idea of the perfectibility of mankind.  I question all of that now.

Whatever aspirations we may have for shared prosperity, the health and happiness of our people, or even social justice, none of them matter so long as small children can be slaughtered en masse and so long as the survivors and the rest of society must live in apprehension, and with the knowledge, that such a mass killing will happen again.  When the Declaration of Independence said that we are all endowed with the unalienable rights to "Life, Liberty, and the Pursuit of Happiness," it was no mistake that "Life" came first.

Life is first because everything else flows from it.  The society we hope to build in the coming years, however much we succeed in our aims, will be of no use to the Newtown children lying in the morgue.  Freedom and material prosperity count for nothing to the dead.  If we cannot provide peace and security in our cities, towns, and in our schools, if we cannot protect our young children, then we, as a people, are a disgrace.  We are a disgrace to ourselves and to our proud history.  If we cannot secure the lives of children whom we hold most dear, we are not a beacon to the world, we are a failure, and we deserve the condemnation of countries around the globe.

In decades past, we have faced mighty challenges from without, forces bent on our destruction.  We have been bloodied but not beaten.  The problem of gun violence, however, is one of our own making, and being within our control, it ought to be susceptible to solution.  But the list of mass killings has grown, they have become more frequent, and we remain paralyzed.  Places like Columbine, Virginia Tech, Aurora emerge from obscurity and now live in infamy, and somehow, nothing changes.

The question now is whether Newtown will be simply added to the list, or whether Americans will act, and act now, to prevent their children from being massacred.  If we do not act now, we will never act.  And while our children have, for years, been killed one by one, in incidents so commonplace that the newspapers often do not even notice, the choice of whether to live in fear, or to do something about it, has never been so clear. 

Are we so enured to gun violence, are our hearts so hardened, that even this will not awaken our consciences?  In 1929, the murder of seven Chicago mob associates on Valentine's Day was enough to spark public outrage, and that outrage led to the downfall of Al Capone, whose organization carried out the killings.  There was a time when we cared, when we refused to live amid anarchy and killing.  We have to care enough now to change, to change our hearts and our ways, to make it so that Newtown will never happen again and children will not have to live in fear.

That is the great task before us.  We have before faced and overcome greater tasks, but we cannot doubt that this is a moment of reckoning for our country.  The issue is nothing less than whether the honored dead in Newtown will die in vain.  Sympathy, prayers, and grief are not enough.  Killings like these must stop.  If the deaths of the Newtown kids do not matter, then we as a country are dead inside too, and God have mercy on us all.
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Alex J. Grant is a lawyer living in Longmeadow.  
His email address is alex.grant68@yahoo.com.

Sunday, December 2, 2012

Longmeadow Property Taxes Through 2020- An Update



Now that the Longmeadow FY2013 property tax rate (or mil rate) has been set at $21.54 for FY2013, it is time for an update of my projections through 2020. See Longmeadow Buzz post for predictions made earlier this year.


These latest projections include future effects on property taxes for all of the outstanding capital projects (Proposition 2½ debt exclusions) that have been approved by Longmeadow taxpayers. They include the impact of bonds for the new LHS project + the annual 2½% increase as allowed by Proposition 2½. Property taxes for FY2014 --> FY2020 are based upon an average property assessment of $341,800 which is 3.1% lower than last year's average assessment of 352,600
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[click chart to enlarge]

FY2013 property taxes for the average Longmeadow property owner will increase to $7362 a 6.1% increase from FY2012- following a 5.8% increase in FY2012 from F2011.

Of the $781 increase in property taxes experienced for FY2012 + FY2013, ~$473 (or 60.5%) can be attributed to the new high school project which is close to that estimated by the School Building Committee before the project was approved by voters.

According to the Longmeadow Assessors Office, updated property assessments for FY2013 will be available on the Vision Appraisal website later this month ~ December 11.  A Longmeadow property owner can calculate his FY2013 taxes as follows:
It is important to note that the FY2013 1Q (August 1) /2Q (November 1) property tax payments which have already been paid reflect estimated taxes and the upcoming February 1 (3Q) and May 1 (4Q) payments will be adjusted to reflect the new mil rate and property assessments.   While most taxpayers will see an increase in FY2013 property taxes, there will be some Longmeadow taxpayers who will see no change or even a decrease depending upon the new FY2013 property asssessments.

The above estimates do not include the Community Preservation Act charge (currently 1% surcharge) that is included with these tax bills. For the average property owner this amounts to ~ $74/year.

Projections of Longmeadow property taxes through 2020 shown in the above graph assume that there will be no Proposition 2½ overides (Operational or Debt Exclusion).  Given that there are infrastructure improvements already being discussed by the School Committee (upgrade of middle schools) and Select Board (new DPW facilities, road repairs) and significant pressure on operating budgets (e.g., salaries), it is likely that the actual increases in future property taxes will be higher than that predicted due to one or more Propositionoverrides before 2020.

Thursday, November 15, 2012

Police Officer Out at LHS

In the November 11 edition of the Sunday Repubican there was an article entitled Pharm parties leading some Western Massachusetts teens to misuse of prescription drugs suggesting drug use amongst teenagers is still a problem in western Massachusetts. It would seem logicial that the presence of a police officer at the high school might help avoid the tragic stories that are described in this article.

The article below entitled Police Officer Out at LHS written by Alex Grant appeared in the November 8, 2012 edition of the Longmeadow News and is reprinted here with permisssion of the author and thanks to the Longmeadow News.
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Last month's decision by the School Committee to remove the police officer stationed in Longmeadow High School showed two things, neither of them reflecting well on that committee.  It revealed an air of Longmeadow exceptionalism, a confidence borne of the naive belief that the problems affecting other cities and towns do not exist here.  Secondly, it laid bare the school vs. town divisiveness which so many town politicians disclaim in theory and practice in fact.

The LHS principal was on record as saying that he wanted the police officer to remain in the school.  In addition to promoting the safety and security of the school, the officer had been used in the health curriculum and to help teach forensics.  But Superintendent Marie Doyle damned the police officer, known as the school resource officer (SRO), with faint praise by saying that while she would love to retain the officer if she "had all the money in the world," the position simply was not a priority in light of all the other areas she valued more.

The School Committee debate focused on the fact that retaining the officer would "cost" the school budget $32,500 in the future, whereas now the officer is carried on the town-side budget.  To the taxpayer, it matters not a whit how the SRO is situated in the budget's line items.  For the School Committee, it mattered a great deal.  If the officer was a freebie, at least from their perspective, the majority of the members were fine with the expense.  If it cost them something from "their" budget, well, that was another matter altogether.

For years, we voters have heard the mantra, "It's one town!" from our town leaders.  But the SRO debate showed how narrowly the School Committee can look at the allocation between town and school services.  If the SRO position was worthy when it was carried entirely on the police budget, then it is worthy if it is carried partly on the schools budget.  It should not matter if it's all one town.  How many times have we heard School Committee members declare their fealty to fiscal rectitude and to looking at the needs of the whole town, and not just the school system?  When parochial budget concerns trump good policy, the "one town" rhetoric looks pretty empty.

The decision to axe the police officer could be chalked up to narrow-minded bean counting until one realizes that the school budget is over $30 million.  The cost of the police officer, which will be borne by the taxpayer in any event, was about one tenth of one percent of the total budget.  Yes, the School Committee was debating an item that was one one-thousandth of the school budget.  Mathematically, it's like the difference between batting .325 or .326 over the course of a major league season.

Undergirding the hand wringing over the placement of this salary in the overall town budget was a belief that Longmeadow High School just does not need the presence of a police officer.  John Fitzgerald said there had been no police officer in his 33 years at LHS.  The Superintendent said that a survey showed that nearly 90 percent of the students feel safe at the school. 

When East Longmeadow instituted its school resource officer program in 2006, it did so "in light of the violence that has plagued school systems throughout the country."  In 2011, when East Longmeadow began an initiative to combat underage drinking, it was spearheaded by its SRO.  Of the SRO, it was said, "Don Cavanaugh has his ear to the ground constantly. He has his finger on the pulse of the schools and we're able to head off some of these problems at the pass."

In 2010, the Ludlow school department happily paid for half the cost of a police officer.  The Ludlow School Superintendent said that the state anti-bullying law created "a tremendous need" for a school resource officer.  "We're not staffed for this," he said.

This Spring, after a Minnechaug student went public with concerns about lax drug enforcement at the high school, the Hampden-Wilbraham Superintendent said that the school resource officers at both the middle and high schools were valuable in keeping drugs out of the hands of kids.  He said, the officers "help us ensure that all reports are investigated and acted upon in accordance with state and local statutes."

So, if underage drinking, bullying, and drugs are problems in East Longmeadow, Ludlow, Hampden, and Wilbraham, surely Longmeadow is affected too.  Or is our little burb so different from the rest, so much better, so much more privileged and enlightened that we do not need a police officer in LHS?  Just recently, Longmeadow instituted an anti-bullying policy that contemplates the involvement of the school resource officer.  State law requires schools to investigate bullying complaints.  Perhaps the School Committee figures bullying has been eradicated, or that it never existed in Longmeadow.

This attitude reminds me of a recent Town Meeting when there was a proposal to impose a modest fine on those engaged in the public smoking of marijuana, a bylaw that Amherst, of all places, had passed.  The members of the Longmeadow School Committee then in office voted against it, and not coincidentally, the measure was defeated.  It was as if this problem were so far removed from the concerns of Longmeadow that it could be laughed away.

In Garrison Keillor's Lake Wobegon, "all the women are strong, all the men are good looking, and all the children are above average."  That hubris, when applied to a fictional town, is a source of humor.  Hubris, in a real town with real kids, can lead to tragedy.  If a serious bullying incident comes to light, or if drinking or drugs at LHS comes to light, the School Committee will rue the day it sent the police officer away.

Alex J. Grant is a lawyer living in Longmeadow.  His email address is alex.grant68@yahoo.com.

Friday, September 21, 2012

Changes at The Longmeadow Shops

We are lucky to have several new food establishments at The Longmeadow Shops.  Since Max Burger and Peachwave opened over the summer, there have been many more cars in the parking lot. I have never seen it so full! The place is especially crowded on Thursdays when the Farmer’s Market is open near the old Friendly’s location. The shopping area was designed long ago and it is not easy to maneuver trucks and SUVs into and out of the tight spots.  It is obviously tricky in front of Starbucks, as people get dropped off to go inside for a quick drink.

On a recent sunny September day, we sat at a table outside The Semolina Bread Company, enjoying a delicious lunch.  As we ate our wrap sandwiches, we noticed the increased congestion right away.  We counted several Connecticut cars parked near us.  I always thought the parking area was awkwardly designed; and we witnessed some bizarre traffic patterns.  Some cars were making U-turns to find spots.  Bad parking jobs were pretty typical, with people sitting in handicapped spots or double-parking near CVS.  The time has come to re-design the placement of the parking spots. It is especially complicated near the entrance to Max Burger where people drive close to the sidewalk and outdoor patio.  A speeding car could be dangerous and perhaps we need a deeper pedestrian sidewalk.

It’s almost impossible for the elderly to get into and out of the shopping area as they walk to their cars.  I also noticed people glued to cell phones and texting while walking in the lot; oblivious to the cars passing around them.  Drivers can become more aware as they enter and exit Longmeadow’s prime shopping destination, and we all can avoid talking on our phones as we park. Remember, these new restaurants are bringing in much needed business and the parking will only get worse when the winter snow piles accumulate.

Let’s welcome the changes in traffic flow and keep the place safe at the same time! I hope the management can place traffic signs within the parking area to guide the flow of vehicles, walkers and bikers.

submitted by Betsy Port

Sunday, August 12, 2012

Roadmap to a Better Town Website

The Longmeadow Select Board met last Monday night (August 6) to discuss the town website and how to improve it.  As I mentioned in an earlier Buzz post I planned to present my website recommendations to the Select Board during public comments.  Here is a copy of the email that I sent to Paul Santaniello outlining my recommendations.

Below is a short video clip (courtesy of LCTV) of my remarks during public comments....



At this Select Board meeting the first agenda item was the town website status during which Kevin Warenda, IT Director for the Town of Longmeadow discussed options for the town to consider.  Below is a shortened video version of this discussion (courtesy of LCTV):



At the end of the discussion, Mr. Warenda provided some guidance for the Select Board to use as it moves forward to improve the website.  He believes that the Select Board should not be actively involved with the operation of the town website and that it should become the prime responsibility of the Town Manager and town departments.

Below is a brief video clip (courtesy of LCTV) of his remarks:



To summarize, it would appear that "content" is being added to the town website on a regular basis but the information is not being managed very well.  The town website uses the Word Press "content management system" which provides for a robust operation.

While the Select Board did not formally develop and approve a plan forward for the town website, key "takeaways" that I heard during this discussion included:
  1. The Word Press CMS system should be continued as the platform for the town website.
  2. There is a need for a person to be appointed with responsibility for the daily operation of the website.  This person will also ensure that the information from each department is posted in a timely manner and that the homepage reflects the most current information for town residents.
  3. The Select Board should not continue their active involvement in the organization/ administration of the town website.  Website operation and performance should be a key goal for the new Town Manager and department heads.
  4. Links to community and business organizations should be considered for inclusion on the town website.